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Frequently Asked Questions

How do you generate your leads?

We only generate leads through Google AdWords and Microsoft Ads.

Are the leads exclusive or shared with other advisers?

Fully exclusive, our lead distribution system automatically assigns an exclusive partner

How do you comply with FCA rules around financial promotions?

We are fully FCA compliant. We are FCA regulated (Annecto Marketing Ltd) and our compliance department monitor our marketing.

What information does the prospect receive about me?

The prospect receives a advisor profile micropage on enquiry submission. This can be personalised to each adviser to build trust and brand awareness.

Who books the appointments (in-house team or outsourced)?

Our in-house Qualification team will contact all leads and book appointments directly into your calendar.

What qualifying questions do you ask before booking an appointment?

A basic fact-find is carried out. Questions include - pension value, where the funds are currently held, employment status, and retirement plans.

How many times do you attempt to contact each lead?

Our contact workflow is a series of calls, email and text messages. A full breakdown of this can be found in the resource library on your Lead Analysis spreadsheet

How quickly do you contact someone after they enquire?

Between the hours of 8am and 7pm on weekdays and 9am until 1pm on Saturdays, the initial call is made within 10-15 minutes.

How can I monitor my leads?

You will have access to a Google spreadsheet where leads and outcomes can be monitored in real time.

Do you nurture leads before booking an appointment?

Yes, we explain the process, put prospects' minds at ease and share adviser information to build trust.

How do you confirm appointments with prospects?

We send a confirmation email at the point of booking.

Do you send reminders before the appointment?

We send a reminder text message at 8am on the morning of the appointment.

Can appointments be booked directly into my calendar?

Yes, we will assist advisers in setting up a free Calendly account. This allows the qualification team to view availability and book appointments directly.

Do you offer telephone, video, or face-to-face appointments?

We offer telephone or video appointments initially.

What percentage of leads convert into appointments?

Our average performance expectations are:
• 80–85% contact rate
• 25–35% appointment rate
• 10–15% convert to business

What is your average rebook rate?

On average, 75% of appointments are kept. Of those that are not, we ask the adviser to make a couple of further attempts to contact the prospect. Our experience shows that a further 15% of appointments are subsequently held, leaving only around 10% that our qualification team will rebook.

Do you charge per lead or per booked appointment?

Our cost is per valid lead received.

Is there a minimum lead commitment?

We have options including 20 valid leads, 40 valid leads or 60 valid leads. This will be agreed and included in your lead agreement

What happens when I reach my agreed minimum?

Our campaigns are rolling, with the option to pause, if needed, once your agreed minimum lead commitment has been fulfilled.

Can you scale lead volumes?

Yes, we offer flexible monthly caps.

How will I receive appointment details?

You will receive a New Appointment email, which includes full prospect details, a pension breakdown, appointment details and a basic fact find.

Will we have a dedicated account manager?

Yes, you will be allocated a Dedicated account manager.

What is a valid lead and a rejection?

We have a very fair rejections policy, this policy can be found in the resource library on your lead analysis spreadsheet.

How often will I meet to review my campaign?

Typically, we have review meetings every 10 valid leads or monthly. Your account manager is on hand for any questions or queries.

I am new to lead generation; do you have any hints or tips for me?

We have our White Paper on optimising web appointments into business. Your account manager will also be on hand with advice.

Do long-term partners receive any benefits?

We offer a Platinum Partner Scheme (PPS) for clients who have taken over 100 leads. Some of the benefits include a permanent discount, no quibble rejections, monthly invoicing and existing network leads are refunded.

Leeds Office

0113 350 1615
Lencett House
45 Boroughgate
Otley
Leeds
LS21 1AG

Our Accreditations

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Our Leads

  • Financial Advisor Leads
  • Legal Leads
  • Expat Pension Leads

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